Claim Settlement Ratio 96%
Claim Settlement Facility 100%
Network Hospitals 4500
Renewability 100%
COVID-19 Cover Yes
Incurred Claim Ratio 50.19%
Niva Bupa health insurance has an in-house claim settlement team which takes care of all the claim related activities. The role of TPA is played by the in-house claim settlement team and the time taken to settle the claim and the quality of claim settlement can also be improved with an in-house claim settlement team.
Max Bupa health insurance is renamed as Niva Bupa health insurance as the Max group has sold its stake to True North group in 2019 which required the rebranding.
Niva bupa health insurance has a claim settlement ratio of 99% which is made possible with their 30 minutes cashless claim settlement approval facility.