Kotak General Insurance 
Claim Settlement Ratio 97%
Renewability 100%
Claim Settlement Facility 100%
COVID-19 Cover Yes
Network Hospitals 7000
Incurred Claim Ratio 48.21%
The network hospitals provide cashless claim settlement facilities to the insured customers. In case of reimbursement claims in a network hospital the insurance companies would deduct a certain amount in the form of co-payment. The co-payment would be applicable if the insured is going for reimbursement claim in a network hospital. The insured customer would be asked to justify the reason behind going for a reimbursement claim settlement option when there is a cashless facility option.
Free look p[eriod in a health insurance policy is the time during which the insured customer can cancel the policy and avail full refund if the customer is not satisfied with the insurance policy due to any reasons. Health insurance policies have a free look period of 15 days which is also known as cooling off period. There would be no cancellation charge if the policy is canceled within the free look period. It is important to note that if the health insurance policy is canceled after the free look period then the refund would be made on a pro rata basis.
